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Workspace-level settings for different clients and businesses

Workspaces became much more useful this week.

Instead of simply grouping mailboxes, each workspace can now have its own follow-up behaviour.

You can now customize by workspace

Different workspaces can have different:

  • Follow-up timing

  • Number of follow-up attempts

  • Draft or automatic-send behaviour

  • Writing instructions

  • Target contacts and domains

  • Blocked contacts and domains

  • Research configuration

That means someone managing several clients or businesses does not have to use the same follow-up rules everywhere.

For example:

Client A

  • Conservative follow-up timing

  • Draft only

  • Formal writing style

Internal Sales

  • Faster timing

  • Automatic sending

  • More persistent follow-up

The workspace is becoming the main boundary for how Nudge behaves.